Alvaro de Laguno Gorría and Davide Livermore on automation and new quality standards for hospitality

 

The conversation between Alvaro de Laguno Gorría and Davide Livermore explores how automated technologies revolutionize the relationship between the guest and the context in the hotel world. <br>A virtuous model where the customer is able to interact with the environment in a more intimate way and use the services with a personalized approach.